If you are thinking of upgrading – be aware distance is not a problem.  Just in the last few weeks we have assisted firm upgrade to Time Matters in the following locations:

Moorestown, NJ    Estates/Elder Law
Prairieville, LA       Estates/Elder Law
Orlando, FL              Litgation
Staten Island, NY  Estates/Elder Law
Fairfax, VA               Estates/Elder Law
Portland, OR            Real Estate
Lynchburg,VA         Estates/Elder Law
Pittsburg, PA            Estates/Elder Law
Barrington, NJ         Bankruptcy
Richmond, VA         SNT Non Profit
Seattle, WA               Estates/Elder Law
Philadelphia, PA     Medical Malpractice
Coral Springs, FL    Elder Law
Dallas, TX                  Criminal Law
Houston, TX             Estates/Elder Law

and on the schedule
Lynnfield, MA           Estate Planning
Madison, WI              Estate Planning
San Jose, CA              Estate Planning
Cherry Hill, NJ         Litigation
Edina, MN                  Estates/Elder Law
East Lansing, MI      Estate Planning

Contact Premier:

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What To Do If You Still Have PC’s with Windows XP

It has been reported that 28% of computers connected to the internet are using Windows XP.  Windows XP is not safe to use and gets risker the longer you use it. There is a lesson to be learned in a classic and hilarious Bob Newhart episode that you can apply to the future use of Windows XP  ‘StopIt!’

Here is what Premier’s veteran technical specialist Keith Crankshaw says about the Windows XP issue:

As you are undoubtedly aware from recent news media, Microsoft ended its support for the Windows-XP operating system on April 8, 2014. What does the end of support mean?  Well, there seems to be a lot of confusion as many users are being told that their systems will suddenly stop working and their networks will crash, similar to hype for the Year 2000 date change, commonly referred to as the “Y2K bug”.

According to Microsoft, it means Windows-XP users should take action. There will be no new security update patches, hotfixes or technical updates after April 8, 2014.  If any company, such as a banking institution, medical facility or law firm, were running Windows-XP after April 8, 2014, said company will be exposed to potential security risks, because their Windows XP operating systems will no longer be patched, and unpatched computer operating systems are vulnerable to security risks.

At this point in time, your company should have already assessed the potential risks that may threaten the confidentiality, integrity and availability of your information technology systems associated with continued use of the Windows-XP operating system. You should also have chosen an appropriate way of mitigating risk, which should have included:

1. Replacing old Windows-XP computers with new units running Windows 7 Pro or Windows 8.1 Pro, or
2. Disconnected Windows-XP computers from the internet and isolate them from your internal network.

Are you confused or overwhelmed??  If so, call us at Premier Software so that our technology engineers can assist you in performing the risk assessments, selecting the most expeditious and appropriate mitigation for your firm, assist you in planning for upgrades and/or replacement computers, and installing monitoring/reporting onto your network as your company moves past this Windows-XP risk.

In the meantime, if you haven’t performed the aforementioned steps, you should perform the following actions:

1. Block staff and volunteers who remotely access the institution’s computer network using the Virtual Private Network (VPN) via a computer running Windows-XP.

2. Do NOT use your Windows-XP computer to do online banking, and ensure that proper online banking authentication is in place to prevent fraud by hackers who have gained access to a Windows-XP computer;

3. Advise your employees that they should NOT accept information, data or documents that were created or stored on a Windows-XP computer, especially via a thumb drive or other storage device; and

4. Verify that third party service providers have properly addressed the Windows-XP concern on THEIR equipment, as it is likely connected to YOUR network.  This could include phone system voice-messaging equipment, internet filter units, fax server units and remote access stations, to name a few.

Contact Premier Software Solutions at 856.429.3010, and our support staff will assist you as you migrate through this Windows-XP risk assessment and migration to a more stable and trustworthy environment.

So in summary be sure to obtain and apply the lastest and last  Windows XP update published on April 8th.  Use a more modern browser like Chrome or Firefox if you nowuse Internet Explorer 8 on Windows XP, and contact us to discuss your ‘XP’ situation.

Or as Bob Newhart so elegantly says, ‘Stop It!’

Contact Premier:

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Integration 2014
We now have a Nextiva voip phone system. The Nextiva integration with Outlook, and then Outlook with Time Matters is very useful.  Placing an Outgoing call is easy.  There are PC and smartphone apps.  An Incoming call has two screen pops, one allows the option to take the call, and another includes an option to click to open the Outlook contact record.  Time Matters has its own ‘Open Contact’ icon from the Outlook record which gives full access to the contact record in Time Matters.  You can view and add all related records (calendar, email, docs, phone, notes, billing).  Isn’t that better than the old pop a contact and/or a Phone record.

We are still learning all the options in the phone system but so far it is a good user experience.  Also Nextiva has very responsive support right out of Scottsdale, AZ.

I would be interested in uses or challenges others have found with integrating voip, Outlook and  and TM (or their favorite Pract Mgt program).
Tom Caffrey